In the fast-paced world of construction, much attention is given to the design, build, and handover phases of a project. However, the real challenge begins after the ribbon is cut—when facilities and maintenance teams take over the responsibility of operating and maintaining the building for years to come. For these teams, having a clear understanding of the building’s complex systems and components is critical to ensuring smooth operations, minimizing downtime, and extending the life of the facility.
Reality capture has become a game-changer for these teams. A complete visual record of exactly how a building came together creates an incredible asset when facilities teams encounter problems. Reality capture—particularly owner training videos—is proving extremely valuable for day-to-day maintenance and repairs in any building. There are added features, like QR-code labels, that bring even more value to the process, which we’ll dive into once we’ve defined video reality capture and its benefits.
What is video reality capture?
During construction, 360-degree video reality capture can be used to update project schedules and progress. Still, for post-handover facilities teams, the main benefit comes from a high-resolution video archive of experts displaying the proper operations, maintenance, and repair processes for a building’s systems—MEP, HVAC, fire suppression, communications, security, and more.
Of note: a video holds little use for anyone if the quality is not there. Multivista reality capture is full service, so our local technicians come to your site with top-notch gear to ensure the visuals and audio are straightforward and easy to follow. Our specialists are also trained in what information is essential, so they direct the presenter to deliver information that matters to your facility and maintenance teams. They also record additional (and important) information, such as close-ups or pans and zooms to follow the presenters’ actions as well as their words.
Benefits of video reality capture
Created and archived properly, owner training videos preserve valuable knowledge in an accessible format. They also enable facilities and maintenance teams to:
- Provide proper training for equipment operations, inspections, and maintenance
- Administer recurring operations and safety protocols
- Troubleshoot, perform fault analysis, and administer proper repair procedures
- Prevent knowledge loss from departing employees
- Supplement complex technical manuals
- Create maintenance efficiencies to reduce lifecycle expenses
The role of QR codes in video documentation for facilities management
To boost the power and efficiency of future facilities teams, top reality capture providers like Multivista integrate QR codes into their video reality capture service. With the system-expert videos hosted on their platform (alongside all the building’s other important reality capture data), Multivista technicians print QR code stickers that link each specific system to its corresponding video instructions and user manual.
“With a cloud-based platform like ours, this means maintenance teams can walk up to any piece of equipment in their building, scan the code with their phones, and immediately have access to chapter-searchable videos explaining what they need to know,” says Marc Dugas, Multivista’s Senior Director of Operations and Support.
Not having to locate and flip through manuals, combined with precise visual data from the exact system in need of attention, equates to substantial time savings and reduced troubleshooting.
Top benefits of QR code-empowered video reality capture
- 1. Instant access to information
QR codes eliminate the need for bulky manuals and scattered documents. With a simple scan, facilities teams can access everything they need, from schematics to training videos.
- 2. Improved training and onboarding
New team members can quickly get up to speed by watching owner training videos linked to QR codes. This ensures consistency, reduces the learning curve, and prevents important knowledge loss if employees retire or move on.
- 3. Faster troubleshooting for quicker resolution
When issues arise, technicians can use QR codes to access step-by-step guides and videos, reducing downtime and improving response times.
- 4. Reduced errors
Visual documentation minimizes the risk of misinterpreting written instructions, leading to more accurate repairs and maintenance.
- 5. Validate insurance claims
Often, owner training videos are included in the project specs and are a requirement for getting insurance on a particular system.
Video reality capture, combined with the innovative use of QR codes, is transforming the way facilities and maintenance teams operate. And you want it done properly and professionally. By providing instant access to detailed visual documentation, these videos and QR codes empower teams to work more efficiently, reduce downtime, and extend the lifespan of building systems. For building owners, this means fewer headaches, lower operating costs, and a facility that runs like a well-oiled machine.
Contact us with any questions or to get QR-coded video training on our current or next project. The facilities team will thank you!
