Multivista Franchise FAQ

Find answers below to some of the most frequently asked questions about Multivista.
If you cannot find your answer on this page, please contact us.

What is Multivista?
Multivista is a visual documentation technology company that provides photo, video and webcam services to the construction industry. Inspection-grade, digital photography is indexed to architectural plans by time and location, preserving a perfect record of every aspect of the project lifecycle. Capturing live and dynamic project activity, Multivista’s construction webcam and video services complete the total documentation package. All photo, video and webcam data is integrated into one robust, online platform customizable to fit the daily workflow and needs of every project stakeholder.

When was Multivista founded?
Founded in Vancouver, British Columbia in 2003, and introduced into the United States in 2006, Multivista has grown to over 50 offices worldwide and has contracted over one billion square feet of construction projects.

How was Multivista founded?
Founding partner and Multivista CEO, Luis Pascual, working as an electrician in the construction industry faced the challenge of determining what was behind the wall once the drywall was up. Frequently, the inability to locate the systems behind wallboard required expensive destructive testing to identify, verify and correct issues. He came to realize that by using photos to capture a construction project at specific points, guesswork and destructive testing could be avoided.
Graham Twigg, currently Chief Technical Officer and also a founding partner, envisioned a system where those same photographs could be linked to their exact locations on corresponding project blueprints – creating a complete, indexed, visual record of the project throughout construction progress. Pascual and Twigg combined their vision, effort and expertise to create the Multivista Documentation Software (MDS) system.

What kinds of construction projects does Multivista document?
Multivista’s documentation portfolio represents projects from virtually every vertical market in the construction industry.

What types of clients hire Multivista?
Multivista’s clients include construction professionals and project stakeholders, including: General Contractors, Developers, Building/Site Owners, Project Managers, Facility Managers, Insurance Carriers, Government Agencies, Architects, Engineers and Attorneys.

Why do clients use the Multivista construction documentation services?
Multivista Businesses create a comprehensive, time-indexed permanent record of a client’s entire construction project from beginning to end, greatly reducing the chance of non-conforming conditions surviving through to completion.
The Multivista Business services allow a client’s entire team to securely access thousands of inspection-grade, high-resolution photographs instantly through a password-protected login on any internet connection. The 24/7 access to complete photographic records of a construction project results in significant time and money savings for clients dealing with quality issues, schedule delays, invalidated change orders, legal claims and disputes, and many other construction issues.
Other benefits of the service include:

  • Transparency
  • Trade & Material Accountability
  • Reference
  • Team Communication
  • Remote Management
  • Monitor Critical Path
  • RFI Specificity
  • Change Order Applications
  • Warranty Issues
  • Dispute Resolution
  • Mitigate Statue of Repose Risk
  • Future Project Planning
  • Marketing and Promotions
  • Facilities Management

Do clients use Multivista’s services more than once?
Many of our clients consider Multivista’s services essential, and use Multivista as best practice on all of their projects.

What are the staffing requirements?
Typically the minimum required staff includes a principal operator, an operations manager, inside and outside sales people and a photographer.

What is the amount you must spend on advertising and marketing your Multivista Business in your territory?
2% of Gross Sales.

What is the typical length of a contract?
Initial term of 10 years.

Who are the principal owners of Multivista franchises?
Multivista has a great team of franchise owners; some of whom have opened multiple franchise locations. Click here to see a list of Multivista’s franchise owners.

Who are Multivista’s Chief Executives/Owners?
Bios of the six Multivista Corporate Chief Executives are available here.


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